RMA Request

RMA Procedure

(Return Material Authorization)

To initiate the precise examination or repair of a defective product distributed by Thum+Mahr GmbH, follow these steps:

  1. Fill out the RMA Form
    on the next page.

  2. Provide a detailed description of the device's defect
    and complete all fields marked with an asterisk (*).

  3. By using the RMA Form, you acknowledge and accept the
    General Terms and Conditions of Thum+Mahr GmbH.

Please proceed to the next page to complete the RMA Form.