RMA Procedure
(Return Material Authorization)
To initiate the precise examination or repair of a defective product distributed by Thum+Mahr GmbH, follow these steps:
-
Fill out the RMA Form
on the next page. -
Provide a detailed description of the device's defect
and complete all fields marked with an asterisk (*). -
By using the RMA Form, you acknowledge and accept the
General Terms and Conditions of Thum+Mahr GmbH.
Please proceed to the next page to complete the RMA Form.